Where are you located?

We are located in Chincoteague, Virginia but can also facilitate pick-ups from Onancock, Virginia!

What about food?!

While we do not include food in the price of the tour there are plenty of great options throughout the day! Chatham Vineyards does a delicious homemade cheese & bread tray that's available for purchase. Additionally, Cape Charles Brewing Co has a full menu of delicious seafood and burgers and we have plenty of time during that stop for you to be able to purchase lunch there, too. Black Narrows Brewing Co shares a parking lot with Little Bay Seafood. We recommend grabbin’ some steamed crabs or peel-and-eat shrimp to enjoy at the brewery!

Are your tours “kid friendly”?

You must be 21 or older and show proper identification in order to participate in our tour, even if you’ve purchased a non-drinker ticket.

What does the “non-drinker” ticket include?

Everything but the alcohol!

Can I bring the dog?

Unfortunately, Fido will have to sit this one out... it’s an insurance thing. Photos always welcome, tho!

What should I bring with me?

Bring your ID, your smiles, and a willingness to learn! We also suggest packing a water bottle and sunscreen.

Can I drink on the bus?

Sure! As long as it’s water…

What’s your refund policy?

We are unable to offer a refund if you cancel a tour less than 24-hours prior but tickets are always transferable! Our refund policy is as follows:

  • 1 week or more: Full Refund

  • Less than 7 days: 50% Refund

  • Less than 24 hours: Non-refundable

Can I book a private tour?

Of course! Generally, we suggest private tours for corporate events, bachelor/bachelorette parties, and other groups of over 5 guests. Give us a call to chat about details and specifics!

Where do we meet for pickup?

Check your confirmation email for addresses, guidelines and meeting locations!

Where is my confirmation email?

Did you check your spam folder, yet? You can also reach out to us by phone or email and we will happily send you your confirmation again!

How do I contact the Ugly Oyster Co?

Give us a call at (757) 694-5678 or shoot us an email at info@theuglyoystercompany.com!