Frequently asked questions
Where are you located?
We are located in Chincoteague, Virginia but can also facilitate pick-ups from Onancock, Virginia! We utilize a town public parking lot as a meet-up location for our tours.
What about FOOD?!
While we do not include food in the price of the tour there are plenty of great options throughout the day! Chatham Vineyards does a delicious homemade cheese & bread tray that's available for purchase. Additionally, Cape Charles Brewing Co has a full menu of delicious seafood and burgers and we have plenty of time during that stop for you to be able to purchase lunch there, too. Black Narrows Brewing Co shares a parking lot with Little Bay Seafood. We recommend grabbin’ some steamed crabs or peel-and-eat shrimp to enjoy at the brewery!
We do provide chips, pretzels and water throughout the day and encourage customers to pack snacks or a picnic to enjoy!
Are your tours “kid friendly”?
You must be 21 or older and show proper identification in order to participate in our tour, even if you’ve purchased a non-drinker ticket.
WHAT DOES THE NON-DRINKER TICKET INCLUDE?
Everything but the alcohol!
Can I bring the dog?
Unfortunately, Fido will have to sit this one out... it’s an insurance thing. Photos always welcome, tho!
WHAT SHOULD I BRING WITH ME?
Bring your ID, your smiles, and a willingness to learn! We also suggest packing a water bottle and sunscreen.
Can I drink on the bus?
Sure! As long as it’s water…
What is your refund policy?
We are unable to offer a refund if you cancel a tour less than 24-hours prior but tickets are always transferable! Our refund policy is as follows:
1 week or more: Full Refund
Less than 7 days: 50% Refund
Less than 24 hours: Non-refundable
Can I book a private tour?
Of course! Generally, we suggest private tours for corporate events, bachelor/bachelorette parties, and other groups of over 5 guests. Give us a call to chat about details and specifics.
Where’s my confirmation email?
Did you check your spam folder, yet? You can also reach out to us by phone or email and we will happily send you your confirmation again!